Case studies

What changed for our customers

11 implementations across manufacturing, retail, distribution and services — the problem each plant came to us with, and what the numbers looked like afterwards.

Furniture manufactured by Alfa Furniture

Furniture manufacturing

Alfa Furniture

Results

100%
Order booking accuracy achieved
0%
Customer complaints
3X
Able to manage SKUs due to digitisation

Challenges

  1. Order booking due to multiple variants and choices.
  2. Production order errors due to special requirements.
  3. Order delays due to unsynchronised production planning between multiple units.
Medical devices made by VNG Medical Innovation System

Medical devices

VNG Medical Innovation System Pvt. Ltd.

Results

100%
Serial number tracking
65%
AMC repair TAT reduced
25%
Quality compliance cost reduced

Challenges

  1. Dealing with customer complaints for past faulty CAPA and recall was impossible.
  2. Data and warranty management was challenging.
  3. Quality compliance was expensive and time consuming.
Precast concrete blocks made by Finecrete

Precast concrete manufacturing

Finecrete

Results

Real time
Logistics and contractor payment reports are error free
8%
Reduction in wastage and rejections
2X
Sales within one year

Challenges

  1. Logistics and contractor payment issues, as mismatches between reports led to over-payments.
  2. Unable to manage wastage and rejection of blocks, so material cost increased.
  3. Productivity of the sales team was low due to mismanagement.
Dairy products from Ganpati Dairy

Food and beverages manufacturing

Ganpati Dairy

Results

67%
Worker productivity increased with task management
45%
Dispatch accuracy increased with gate pass management
99%
Quality achieved with parameter checklist

Challenges

  1. Unable to manage the tasks of the workers.
  2. Sales order dispatch process was mismatched.
  3. Quality of the food was not up to the mark.
Modular kitchens made by Alea Kitchen

Modular kitchen manufacturing

Alea Kitchen

Results

50%
Productivity improved through task management
30%
Dispatch accuracy improved with gate pass system
20%
Quality assured with parameter checklists

Challenges

  1. Coordinating timely delivery and installation.
  2. Balancing customisation and affordability.
  3. Designing for irregular or small kitchen spaces.
Rope manufactured by Azuka Ropes

Rope manufacturing

Azuka Ropes

Results

50%
Enhanced market responsiveness
35%
Streamlined delivery management for bulky products
15%
Effective balance of customisation and affordability

Challenges

  1. Task management of workers was inefficient.
  2. Sales order dispatch process was mismatched.
  3. Product quality was not up to the mark.
Supermarket retail at Fatdad, Panchkula

Supermarket retail

Fatdad, Panchkula

Results

35%
Online sales increased without extra cost of operations
45%
Customer retention increased through loyalty cards
Increased profits due to easy price change

Challenges

  1. Unable to manage online products and pricing.
  2. Fewer loyal customers.
  3. Less control over discounts.
Lubricant oil cans distributed by Ashvi Traders

Lubricants distribution

Ashvi Traders

Results

40%
Dealer App manages price changes and increased orders
55%
Productivity increased with sales team tracking
20%
Cash flow improved using credit limits

Challenges

  1. Unable to manage continuous price changes.
  2. Unable to manage the sales team.
  3. Small orders were ignored and mismanaged.
Cement distributed by Sachin Enterprises

Cement distribution

Sachin Enterprises

Results

15%
Profits increased via POS, CRM and Sales App covering all channels
30%
Sales increased with field force tracking
2 hours
Saved daily through dynamic cash flow reporting

Challenges

  1. Unable to manage multiple sales channels.
  2. Less control over pricing.
  3. Unable to take discounts from companies and suppliers.
Hardware products distributed by Home Care

Hardware distribution

Home Care

Results

30%
Optimised price management
45%
Sales team productivity boosted
25%
Small order management and cash flow improved

Challenges

  1. Managing continuous price changes.
  2. Effectively managing the sales team.
  3. Addressing small order management.
Shipping and marine operations at Synergetic

Shipping and marine

Synergetic

Results

35%
Fleet maintenance efficiency enhanced
40%
Fuel efficiency and route optimisation improved
25%
Compliance ensured and administrative delays reduced

Challenges

  1. Streamlining fleet maintenance and operations.
  2. Optimising fuel consumption and logistics.
  3. Managing regulatory compliance and documentation.

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